1.Q: Can you provide customized services?
A: Absolutely! We offer a comprehensive range of customized services, including power adjustments, varying shapes, spectrum modifications, and color variations, tailored to meet your specific requirements.
2.Q: What is your monthly production capacity?
A: Our state-of-the-art factory boasts a robust production capacity of 50,000 lighting systems each month, ensuring our ability to meet large-scale demands with ease and efficiency.
3.Q: What is your MOQ?
A: Typically, our MOQ stands at 100 pieces. Nonetheless, we are always open to accommodating small sample orders for our esteemed customers.
4.Q: Can I get a sample for quality check?
A: Certainly, we are delighted to provide samples to verify the quality and performance of our products.
5.Q: How long is the delivery time?
A: For sample orders, expect delivery within 1-3 days. Bulk orders are typically dispatched within 7-15 days, ensuring timely delivery tailored to your needs.
6.Q: How long does your product warranty last?
A: Our products come with an outstanding warranty: 5 years for the power supply and 3 years for the equipment, underscoring our commitment to quality and reliability.
7.Q: What certifications do you have?
A: Our products are fully certified by CE, FCC, ROHS, ETL, and DLC, guaranteeing exceptional quality and adherence to stringent international standards.
8.Q: What are your payment methods?
A: Payment terms vary by region, generally involving a 30% T/T advance and the remaining 70% balance prior to shipment, ensuring secure and efficient transactions.
