1.Q: Can you provide customized services?
A: Absolutely! We offer a comprehensive range of customized services including adjustments in power, shape, spectrum, and color to fit your specific needs.
2.Q: What is your monthly production capacity?
A: Our state-of-the-art factory boasts a production capacity of 50,000 lighting systems per month, ensuring we can meet large-scale demands with ease.
3.Q: What is your MOQ?
A: Typically, our MOQ is 100 pieces. However, we also welcome small sample orders from our quality clientele.
4.Q: Can I get a sample for quality check?
A: Yes, we are pleased to offer samples for quality verification.
5.Q: How long is the delivery time?
A: For sample orders, delivery takes 1-3 days. For bulk orders, expect delivery within 7-15 days.
6.Q: How long does your product warranty last?
A: Our products come with a robust warranty: 5 years for the power supply and 3 years for the equipment.
7.Q: What certifications do you have?
A: Our products are certified by CE, FCC, ROHS, ETL, and DLC, ensuring top-notch quality and compliance.
8.Q: What are your payment methods?
A: Payment terms vary by region but generally involve a 30% T/T advance and the remaining 70% balance before shipment.
