1,How to deal with defects?
Before your shipment ,we will inspect carefully and make sure the product is perfect. And we will provide two year warranty so please kindly to purchase.
2,Can you offer OEM &ODM?
Our company accept OEM&ODM, if your need it, please inform us of your specific requirements.
3,What is the MOQ of your product?
a. Furniture hardware, such as hinge, latch, wooden connector and etc. MOQ=5000pcs
b. Construction hardware, such as anchor pole, bracket and etc. : MOQ=1000pcs
c. Fasteners, such as screw, nut, bolt, washer and etc. :MOQ=1ton
d. Gloves, such as safety glove, examination glove and etc. : MOQ=1000pcs
e. Protective products, such as mask, coverall and etc. : MOQ=1000pcs
4,what's your mode of transportation/shipping?
By sea, By air, By DHL, FedEx, UPS, TNT ,EMS EXPRESS etc.
Of course, you can also specify the mode of transportation as well as tell us your specific requirements.
5,Payment Terms
T/T, L/C, Western Union. Paypal . if you need to pay by other ways, please negotiate with us.
6,Delivery time
7-30days after we receive your prepayment or L/C
7,I don't trust your products quality, can you provide samples?
Yes, we can offer you free samples, but you need to pay the freight. after your first order, the sample freight fee will refund to you.
8,Are you a factory or a trade company?
We are both factory and trade company, welcome to visit our factory at any time.
We will offer what you want, solve the problems what you have,
just don't hesitate to contact us!
