Tact Small Events Column Speaker System

Q1. Can I have a sample order for loudspeakers, line array speakers, and professional speakers?
A: Absolutely! We welcome sample orders to test and evaluate quality. Mixed samples are also acceptable.
Q2. What about the lead time?
A: Sample orders require 2-5 days, while mass production takes 3-4 weeks for larger quantities.
Q3. Do you have any MOQ limit for loudspeaker orders?
A: Yes, the minimum order quantity is 30 units, but 2 units are available for sample checking.
Q4. How do you ship the goods and how long does it take to arrive?
A: We typically ship by sea, which takes 30-45 days. Air shipping is also an option.
Q5. How do I proceed with an order for a loudspeaker?
A: First, inform us of your requirements or application.
Second, we provide a quote based on your needs or our recommendations.
Third, you confirm samples and place a deposit for the formal order.
Finally, we arrange production.
Q6. Is it OK to print my logo on the loudspeaker product?
A: Yes, please inform us formally before production and confirm the design based on our sample.
Q7: Do you offer a guarantee for the products?
A: Yes, we offer a 1-year warranty on our products.
Q8: How do you handle faulty products?
A: Firstly, our strict quality control ensures a defect rate of less than 0.2%.
Secondly, during the warranty period, we will send new units with new orders for small quantities. For
larger quantities, we will repair and resend the items, or discuss a suitable solution,
including a recall based on the actual situation.