FAQ:
Q1: Is your company a factory or trading company?
A: Our company is a professional manufacturing enterprise, dedicated to producing high-quality medical apparatus.
Q2: Can I have a sample order for an Epidural kit?
A: Absolutely! We welcome sample orders to test and check the quality. Please provide your DHL, FedEx, or *** account details, if available.
Regarding the courier cost: You can arrange an RPI (Remote Pick-Up) service with FedEx, UPS, DHL, ***, etc., to collect the samples; alternatively, inform us of your DHL collection account so you can pay the freight directly to your local carrier company.
Q3: What about the lead time?
A: Samples require 3-5 days, while mass production takes approximately 15-30 days, depending on the order quantity.
Q4: Do you have any MOQ (Minimum Order Quantity) limit for the Epidural kit?
A: MOQ is 2000 pcs (excluding sample orders, which are payable via PayPal).
Q5: How do you ship the goods and how long does it take to arrive?
A: We typically ship via DHL, UPS, FedEx, or ***, which usually takes 3-5 days to arrive. Airline and sea shipping are also available options.
Q6: How do I proceed with an order for an Epidural kit?
A: Firstly, let us know your requirements.
Secondly, we will provide a quote based on your specifications.
Thirdly, you confirm the samples and place a deposit for the formal order.
Fourthly, we arrange the production.
Q7: Is it possible to print my logo on the packaging?
A: Yes. Please inform us of your request formally before production and confirm the design.
Q8: How does your factory handle quality control?
A: Quality is our top priority. At Huaxing, we ensure high standards from start to finish:
1) All raw materials used are environmentally friendly.
2) Skillful workers meticulously handle every detail during production and packaging.
3) Our Quality Control Department is specifically responsible for checking quality at each stage of the process.
