| packing: | 50pcs/inner box,1000pcs/ctn; If you need other special package,pls contact us. |
| shipping: | by sea, by freight, by rail, by express,etc. |
* Sampling Time for Pen in Stock without Logo: 3 days
* Sampling Time for Pen in Stock with Customized Logo: 7 days
* Other specific issues can be negotiated.
1. Q: How to get samples?
A: Simply send the Item Number or a picture to our email. We will promptly check and reply to you.
2. Q: Can you provide free samples?
A: We offer existing samples free of charge, but the freight cost will be your responsibility.
For customized samples, a sample fee will apply. If the order quantity is substantial, we will refund the sample fee once the order is confirmed.
3. Q: What's your MOQ?
A: The Minimum Order Quantity varies by item. Typically, it is 5000pcs for metal pens and 10,000pcs for plastic pens.
4. Q: What are the payment terms?
A: Generally, we accept T/T: 30% deposit in advance, with the remaining 70% balance payable against the copy of the B/L if shipped by sea.Other specific issues can be negotiated.
5. Q: Do you have any certifications?
A: Yes, we have BSCI, EN71 for refills, MSDS, REACH, and more.
6. Q: What are your terms of delivery?
A: We offer various terms including EXW, FOB, CFR, CIF, DDU, by air, by sea, or by rail.
7. Q: Which ports do you ship from?
A: Our nearest ports are Ningbo and Shanghai, but we can ship from any seaport or airport in China.
