Q1: I want to buy your products, how can I pay?
A: You can pay via T/T(30%+70%), L/C ,D/P.
Q2: How can you guarantee the quality?
A: One year's warranty against B/L date. If you meet with quality problem, please send us pictures or video to check, we promise to send spare parts or new products to replace. Our guarantee not include inappropriate operation or wrong specification selection.
Q3: How we select models and specifications?
A: You can email us the series code (for example: RC series helical gearbox) as well as requirement details, such as motor power, output speed or ratio, service factor or your application...as much data as possible. If you can supply some pictures or drawings, it is nice.
Q4: If we don't find what we want on your website, what should we do?
A: We offer two options:
1, You can email us the pictures, drawings or descriptions details. We will try to design your products on the basis of our standard models.
2, Our R&D department is professional for OEM/ODM products by drawing/samples, you can send us samples, we do customized design for your bulk purchasing.
Q5: Can we buy 1 pc of each item for quality testing?
A: Yes, we are glad to accept trial order for quality testing
Q6: How about your product delivery time?
A: Normally for 20'container, it takes 25-30 workdays for worm and cycloid gearbox, 35-40 workdays for helical gearbox.
