FAQ
Q:For a middle-sized factory as yours,how can you accept small orders?
A:1.Small orders are the trends!
2.We have a special team that handles small order, and all of the team members are experienced & skillful.
3.They are well paid to ensure the quality even the quantity is small.
Q:What do I do if I have a complaint or wish to make a warranty claim?
A:Please contact the sales who you purchased the product and contact with him&her before and explain your complaint.
You will also need to take your proof of purchase with you. Please note that a manufacturer is obliged to deal with your
complaint.
Q:I am interested in one of your products. Where I can see more similar Aisycle product?
A:You can contact our sales and they will give our full support.
Or you can find more products on our website using the following link: https://aisycle.en.made-in-china.com
Q:Where does your most customers come from?
A:Most of our customers are from Europe and North America.
Also, some customers from Australia,South America,South Africa and the Middle East ect.
Q:How do you test the quality?
A:We have full sets of inspection machines: color-test, fabric test, ect;
And we control the quality from in-materials/accessories/online QC/final products QC/QC before shipping,
we do 100% quality control for our customers.When you visit us, you can have an idea, and we warmly welcome you to our
factory.
Q:What service you can provide?
A:Our extraordinary service includes:
1.7*24hs quick response;
2.Warranty: 100% compensation upon the defects of manufacturer and fabric defects;
3.With our own design team and R&D department,we can help you to develop new items according to your design
and looking for some special materials as your request.
Q:How soon can you deliver the goods if we cut you urgent large orders?
A: Depends! If we get stock fabric, we can deliver within 35 days;
If not, it's about 35 - 100 days. We can produce around 500pcs of jacket within a day.
