1, What is YINSHAN GROUP's design policy?
You can send us the design files in AI, PDF and CDR format. Furthermore, pictures are also workable for us. If you have no design, don't worry, our professional designers would make a great design according to your idea with free charge.
2, What is YINSHAN GROUP's sample policy?
Sample fee is refundable, we will return a different proportion of sample fee to you based on the quantity of your bulk order.
3, When does YINSHAN GROUP's start your production?
We will start producing once your order has been paid, design proof has been approved and all sizes are confirmed.
4,What is YINSHAN GROUP's return policy?
YINSHAN take pride in offering high-quality sublimation sportswear to every client. If the product you received are with mistakes which caused by us, we will remake the order and ship to you with totally free charge. However, it may exist a little deviation between 1 to 3 centimetres on hand sewing and slight color inconsistencies will not be considered defects either.
5, Can I reorder items with artwork I used in the past?
Definitely yes! We save all of your design file for you to make reorders quickly and easily.
