| packing: | 1pc/opp bag,50pcs/inner box,500pcs/ctn; If you need other special package,pls contact us. |
| shipping: | by sea, by freight, by rail, by express,etc. |
* Sampling Time for a Pen in Stock Without Logo: Experience the swift service with just a 3-day turnaround!
* Sampling Time for a Pen in Stock With Customized Logo: Enjoy personalized branding with only a 7-day wait!
* Other Specific Issues Can Be Negotiated: Tailor your requirements with our flexible negotiation approach!
1. Q: How Can I Obtain Samples?
A: Simply send us the Item Number or a Picture via Email. We will promptly review and respond to your request.
2. Q: Is it Possible to Receive Free Samples?
A: We offer existing samples at no charge, but the freight cost will be your responsibility.
For customized samples, a sample fee will apply. However, if you place a large order, we will refund the sample charge upon confirmation.
3. Q: What is Your Minimum Order Quantity (MOQ)?
A: The MOQ varies per item. Generally, it's 5000 pieces for metal pens and 10,000 pieces for plastic pens.
4. Q: What Are Your Payment Terms?
A: Typically, we require a T/T payment: 30% deposit in advance and 70% balance against the copy of B/L if shipped by sea.Other specific issues can be negotiated.
5. Q: Do You Have Any Certifications?
A: Yes, we hold certifications such as BSCI, EN71 for refills, MSDS, REACH, etc.
6. Q: What Are Your Delivery Terms?
A: We offer terms such as EXW, FOB, CFR, CIF, DDU, by air, by sea, or by rail.
7. Q: From Which Port Will You Ship the Goods?
A: Our nearest ports are Ningbo and Shanghai, but we can ship from any seaport or airport in China.
