| packing: | 1pc/opp bag,50pcs/inner box,500pcs/ctn; If you need other special package,pls contact us. |
| shipping: | by sea, by freight, by rail, by express,etc. |
* Sampling time for pen in stock without logo: 3 days. Quick and easy access to our standard high-quality pens without any logo within just 3 days.
* Sampling time for pen in stock with customized logo: 7 days. Personalized pens with your custom logo available in a brief 7-day period.
* Other specific issues can negotiate. We are flexible and open to discussing any particular requirements you might have.
1. Q: How to get samples?
A: Simply send the Item Number or picture to our email. Our team will promptly check and respond to your request.
2. Q: Can you provide free samples?
A: Yes, we offer existing samples free of charge; however, you will need to cover the freight costs.
For customized samples, a sample fee is applicable. If you place a large order, this fee will be refunded once the order is confirmed.
3. Q: What's your MOQ?
A: The minimum order quantity varies by product. Typically, it's 5000 pieces for metal pens and 10,000 pieces for plastic pens.
4. Q: What are the payment terms?
A: Generally, for sea shipments, we require a 30% deposit in advance via T/T, with the remaining 70% balance due upon receipt of the B/L copy.Other specific issues can negotiate. We are always ready to discuss and adapt to your specific requirements.
5. Q: Do you have any certifications?
A: Yes, we hold BSCI, EN71 for refills, MSDS, REACH, and other certifications.
6. Q: What are your terms of delivery?
A: We offer various delivery terms including EXW, FOB, CFR, CIF, DDU, by air, by sea, or by rail.
7. Q: Which port will you ship the goods from?
A: Our primary ports are Ningbo and Shanghai. However, we can arrange delivery from any seaport or airport in China to suit your needs.
