| packing: | 1pc/opp bag,50pcs/inner box,500pcs/ctn; If you need other special package,pls contact us. |
| shipping: | by sea, by freight, by rail, by express,etc. |
* Experience the sheer delight and exceptional convenience of our remarkably swift sampling journey. We are proud to offer an impressive 3-day turnaround time for sampling pens we currently have in stock, excluding logo customization. Benefit from this efficient process, designed to meet your needs with speed and reliability.
* Immerse yourself in the exquisite artistry and craftsmanship of our pens, as we offer a dedicated 7-day sampling period for stock pens gracefully adorned with your unique, personalized logo. Witness the meticulous attention to detail and quality that sets our pens apart.
* If you have any specific requirements or unique desires, we are exceptionally eager to engage in discussions and negotiations. Our commitment is to tailor our services to perfectly align with your exact demands, ensuring your complete satisfaction.
1. Q: How can I obtain samples?
A: Simply send the Item Number or a picture to our email. We will review your request and respond promptly.
2. Q: Can you provide free samples?
A: Yes, we offer existing samples for free; however, the shipping cost will be your responsibility. For custom samples, a fee will apply. If you place a large order, we will refund the sample fee after the order is confirmed.
If you need a customized sample, we will charge a sample fee. If the order quantity is substantial, we will refund the sample fee upon order confirmation.
3. Q: What is your Minimum Order Quantity (MOQ)?
A: The MOQ varies by item. It is typically 5000 pieces for metal pens and 10,000 pieces for plastic pens.
4. Q: What are your payment terms?
A: Our standard payment terms are T/T: 30% deposit in advance, with the remaining 70% payable upon receipt of the Bill of Lading copy if shipped by sea.Other specific issues can be negotiated.
5. Q: Do you have any certifications?
A: Yes, we hold certifications such as BSCI, EN71 for refills, MSDS, and REACH.
6. Q: What are your delivery terms?
A: We offer various delivery terms including EXW, FOB, CFR, CIF, DDU, by air, by sea, or by rail.
7. Q: From which port will you ship the goods?
A: Our nearest ports are Ningbo and Shanghai, but we can ship from any seaport or airport in China.
