Key attributes
Industry-specific attributes
Other attributes
In cases where you've opened the package and are not satisfied,
- Eligibility: Opened or used items may be eligible for return or exchange within [time frame, e.g., 30 days].
- Conditions:
- Item must be in a resalable condition (e.g., no damage, missing parts, or excessive wear).
- Item must have all original packaging, accessories, and tags (if applicable).
- Return Process:
1. Contact customer service to initiate the return.
2. Provide order number, reason for return, and photos or description of the item's condition.
3. Receive return shipping label or instructions.
4. Ship the item back within [time frame, e.g., 7 days].
- Refund or Exchange:
- Refund will be issued in the original payment method, minus a potential restocking fee (if applicable).
- Refund amount will be based on the item's current market value or purchase price (whichever is lower).
- Exchange for a similar item or store credit may be offered instead of a refund.
