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1. Q: Where is your company located? How can I visit there?
A: Our factory is located in Hangzhou City, Zhejiang Province, China. Welcome to visit us.
2. Q. Do you have some videos where we can see the line producing?
A: Yes, we can provide some videos for reference.
3. Q: What's the MOQ?
A: Our MOQ is 1 Set.
4. Q: Can I have my own customized product?
A: Yes. Your customized requirements for color, logo, design, package, carton mark, your language manual etc. are very welcome.
5. Q: Can you produce according to the samples?
A: Yes, we can produce mold by your samples or technical drawings.
6. Q: What's the delivery time?
A: Generally, it will take 20 to 60 days after receiving your advance payment. The specific delivery time depends on the items and
the quantity of your order.
7. Q: What is the payment terms?
A: T/T, L/C, D/P at sight
8. Q: How does your factory carry out quality control?
A: We attach great importance to quality control.Every part of our products has its own QC.
9. Q: What certificate do you have?
A: We have TUV, CCC, CE (EN71, EN14765), SGS, ISO9001 etc. Also we can apply any certificate if you need if the qty is OK.
