All machines will be wrapped in pearl cotton first, and then packed into wooden boxes to ensure that they are delivered to you in perfect condition
Q1.When can I get the quotation ?
We usually quote within 24 hours after we get your inquiry. If you are very urgent to get the price, please call us or tell us in your email so that we will regard your inquiry priority.
Q2.Are you trading company or manufacturer ?
We are the factory Who has been in the laser engraving machine, laser cutting machine ,fiber laser cutting machine and laser marketing machine field for 15 years.We have laser products of various working areas and models.Our laser engraving and cutting machine's work area include 300x200mm to 1300x2500mm,fiber laser marking machine's include 50*50mm to 300*300mm.
Q3.What kind of files do you accept for printing?
PDF, Core Draw, high resolution JPG
Q4.How long is your delivery time?
Generally it is 5-10 days if the goods are in stock. or it is 15-20 days if the goods are not in stock, it is according to quantity.
Q5.How does your factory control quality ?
1. The machine will be installed before shipment
2. The product will be equipped with an instruction manual
3. The product installation video and usage video will be provided
4. If there is a problem with the machine, contact the after-sales staff and solve the problem through video guidance or remote operation
5. Support after-sales technicians to come to the door to solve the problem
