In the field of cosmetic raw materials, we provide a wealth of natural and synthetic raw materials to help customers create various beauty and skin care products; in terms of surfactants, we are committed to developing efficient and environmentally friendly products, which are widely used in daily chemicals, cleaning and other industries; in the field of food and feed additives, we strictly follow international standards and regulations to provide customers with safe, nutritious and functional additive products; and in terms of flavors and fragrances, we carefully blend to provide customers with unique aroma and taste experience and enhance the market competitiveness of products.
Q1. Can I have a sample order for your product?
A: Yes, we welcome sample order to test and check quality.
Q2. What about the lead time?
A: Usually need 3-5 days, mass production time usually needs 1-2 weeks. The exact lead time need to be confirmed according to exact product and quantity.
Q3. How do you ship the goods?
A: For small quantity, we can ship by DHL, UPS, FedEx or TNT to make it fastest to arrive. For big quantity, we can ship by air, sea, train according to exact situation. We also support DDP shipping.
Q4. How to start orders or make payments?
A: Proforma invoice will be sent first after confirmation of order, enclosed our bank information. Payment by T/T
Q5: How to deal with the faulty?
A: Firstly, we have strict quality control system and will take care of the quality for you.
Secondly, we will help you to solve the problems in case there's a problem.
