FAQ
Q1:Are you a trading company or factory?
A: JIM-MATE has factories located in Guangzhou city, China. We supply high quality kitchen equipment with factory price, and owns export and import rights.
Q2:What product do you manufacture?
A:We manufacture the kitchen equipment, including gas oven, electric oven, convection oven, rotary oven, pizza oven, proofer, sheeter, toast moulder, mixer and so on.
Q3:What is the payment term?
A:We accept T/T, W/U, L/C, DP and so on.
Q4: Do you arrange for shipment to buyer's country?
A:Yes ,we will arrange for shipment to any place ,but all ocean freight and custom declare fee belongs to buyers side. We accept Ex-works in factory ,FOB Guangzhou . CFR destined port . CIF destined port.
Q5: What is the delivery time?
A: It takes about 5~15 days usually after receipt of your deposit. Some times, we maybe have some stock for some products, please feel free to contact us for detail.
Q6: What is your warranty?
A: One year.
