Q: Are you trading company or manufactory?
A: We are a distinguished and innovative R&D, manufacturing company based in Fuzhou, Fujian.
Q: What's your MOQ?
A: Our MOQ is 1 piece, with an ideal production order quantity of 500 pieces or more.
Q: Can you customize the mats in size, design, and logo?
A: Absolutely! We offer full customization for size, design, and logo on all our products.
Q: Do you provide samples?
A: Yes, we are happy to provide samples as per your requirements. Please note that sample and freight costs apply, and it takes around 5-7 days to prepare them.
Q: What are your terms of payment?
A: We accept T/T with 30% as a deposit and the balance upon sight of the copy of B/L. L/C is also acceptable but must be IRREVOCABLE and 100% at sight.
Q: What are your terms of delivery?
A: We offer EXW, FOB, and CIF delivery terms from NINGBO, SHANGHAI, or TIANJING.
Q: What is the lead time?
A: Typically, our lead time is 2 weeks after receiving the deposit or L/C. During the busy season, it can extend to 3-4 weeks.
Q: Is a Certificate of Origin available?
A: Yes, we can provide a Certificate of Origin issued by CIQ and CCPIT.
