Factory Information
Our Service
Pre-Sales Service
1:View Factory Support
2:Free Training Support
3:Sample Testing Support
4:24 Hours Consultation Service
After-Sales Service
1:Training how to install the cutting machine and how to use the cutting machine
2:1 year quality guaranty, the machine with main parts (excluding the consumables) shall be changed free of charge if there is any problem during the warranty period.
3:Our staff can be send your factory or company to install the machine (except the traffic costs)
FAQ
1. How do I choose the right machine for me?
You can tell us your working material, detail work by picture or video so that we can
judge whether our machine can meet your need or not. Then we can give you the
best model depends on our experience.
2. Is it easy to operate?
Yes, it's very convenient. It supports multiple formats. In addition, our professional
technical support personnel. At any time
3. Is the machine safe to operate?
Our machines are equipped with multiple protection measures to ensure that the operator's
4. What's the guarantee, in case the machine breaks down?
The machine has one year guarantee. If it breaks down, generally speaking, our technician will figure out what the problem may be, according to client s feedback. Parts except for consumable parts will be replaced for free if the problems are caused by quality problem under "normal use". .
5. How's the payment?
TT,PAYPAL,Western Union(WU),and so on
